Recover the revenue your processor gave up on
Hard declines, expired cards, and lapsed subscriptions. Recoura finds and recovers your failed payments with invoices your customers can pay in one click.
Connect securely via OAuth · 14-day free trial
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A big share of your churn is due to failed payments, not cancellations
Hard declines can leave a customer's subscription canceled or suspended without notice. This involuntary churn is a large, recoverable slice of revenue.
Do the math on your own book. At $50k MRR, losing just 1% a month to failed payments costs over $30,000 a year. Recoura keeps you up to date on your business's revenue loss due to involuntary churn, then helps you recover it.
Ranges are from published 2026 subscription and payments benchmarks (ProfitWell, Recurly, Churnkey).
How it works
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Declined
Payment fails
A subscription, invoice, or one-off charge is declined.
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Retry window
Processor retries
Soft declines on subscriptions and invoices are retried automatically, and some are recovered.
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Retries end
Recoura takes over
When retries run out, your customer gets an invoice by email, plus an in-app banner.
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Recovered
Customer pays in seconds
A secure invoice hosted by Stripe or Square. Scheduled reminders stop the moment it clears.
Recoura takes over after your payment processor's retries end
Stripe and Square both re-attempt soft declines automatically, and they are often recovered. Hard declines require a recovery solution to prevent lost revenue.
Stripe & Square
Built in- Built in: Retries soft declines
- Partly built in: Updates some expired cards
- Partly built in: Basic failure emails
- Partly built in: Basic churn analytics
- Not built in: Hard declines
- Limited insight into failures
- Not built in: In-app banners
Recoura
What Recoura adds- Hard declines & expired cards
- Tracks all failed payments
- Automatic or manual recovery
- Sequence-aware email templates
- Custom branding & wording
- Embed customizable in-app banners
- Weekly AI-generated churn reports
Subscriptions, invoices and one‑off charges. One dashboard. Every failed payment, recovered your way.
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Free dashboard
Connect Stripe or Square and see every failed payment, why it failed, and the revenue at risk.
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Automatic reminders
Branded emails go out on the cadence you set, until the invoice is paid or the schedule runs out. Your logo, colors, and wording.
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AI-drafted emails
Optional AI drafts in your business's voice and tone, reviewed and saved by you.
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One-click requests
See why each payment failed, then send a payment request in one click, or copy the invoice link and reach out yourself.
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In-app banners
A banner inside your app notifies customers when their payment method needs to be updated. Catch customers before their failed payments turn into involuntary churn.
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Slack and Teams alerts
Receive Slack and Teams notifications the moment a payment fails or is recovered.
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Weekly AI churn reports
What you recovered, what churned, and what's still at risk, summarized every week by email, Slack, or Teams.
Available for TeamsSafe for your customers. Secure for your account.
Every recovery request is verified before it sends, and Recoura connects with only the access required for recovery.
The Recovery Guard
Protects your customers- Recovery request queuedmanual or scheduled
- Guard checks with Stripe or Squarepaid? · still retrying? · already sent?
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Already resolvednothing sendsStill owedinvoice sent
- One request per failed payment
- Waits for your processor's retries
Security
Protects your account- Auth
- OAuth 2.0 no passwords or API keys
- Card numbers
- Never accessed stay with Stripe or Square
- Funds
- None no balances held, no transfers
- Encryption
- AES-256-GCM tokens and secrets at rest
- 2fa
- Authenticator App on Recoura accounts
- Access
- Revoke anytime in Recoura or your processor
Try it for free. Pay to recover.
Your dashboard and full visibility are free. Turn on recovery when you're ready to win back any lost revenue.
14-day free trial on subscription plans.
Full visibility into your revenue at risk. No card required.
- Connect Stripe or Square
- Full recovery dashboard
- Revenue at risk
- Recovery actions locked
For small businesses and SaaS. Everything you need to recover up to $5k/month.
- Everything in Dashboard
- Recover failed one-off, invoice, and subscription charges
- Manual recovery
- Customizable automatic recovery
- Customizable in-app banners (Stripe)
- Customer health view
- Custom email templates
- Optional AI drafted reminders
For growing teams. Everything included in our Recovery package and more.
- Unlimited recovery, no monthly cap
- Everything included in our Recovery package
- AI recovery assistant
- Slack alerts & payment requests
- Teams alerts & payment requests
- AI-generated churn reports
Your questions answered
More questions? Email support@recoura.io
How does connecting Stripe or Square work?
Stripe users can install Recoura directly from the Stripe App Marketplace. You can also click Connect in Recoura's settings and approve access on each provider's permissions page. Recoura never sees your password and doesn't require API keys. We store a single account identifier for Stripe. Square requires an access token to read your data, so that token is stored encrypted at rest and never leaves our server. You can revoke access at any moment in Recoura's settings or straight from your provider dashboard. See our blog for more details: Connecting your Stripe or Square account.
I bill in more than one currency. Does that work?
Yes, and each currency is kept separately. Your revenue at risk, recovered revenue, and customer list are all held separately per currency. Currencies with no decimal places, such as the Japanese yen and Korean won, aren't supported yet.
What about payments Stripe flags as fraud?
The platform ignores them. We don't pull any transactions that have been flagged as fraud by Stripe Radar.
What data does Recoura actually store?
As little as we can. We keep a rolling 90 days of failed payments, a lightweight summary of your subscriptions (status and monthly value), and a log of the recovery actions taken on your behalf. Successful payments are read from your provider on demand and never stored, older records are deleted automatically, and card numbers never touch our servers at any point. They stay with Stripe or Square.
Who builds Recoura, and where?
Recoura is developed in the United States by Recoura Technologies. The software is designed, written, and maintained here in the US. No offshore development shop, and no outsourced customer service.
Can Recoura move money out of my account?
No, and it can't be configured to. Recoura prepares and sends invoices through Stripe or Square. We hold no balances, initiate no transfers, and store no card details. Recoura's sole purpose is to recover lost revenue due to failed subscription renewals, invoices, and one-off charges.
Could a customer ever be double-charged?
The Recovery Guard prevents double charges. Before anything is sent, manual or scheduled, it verifies the status of the transaction against your live provider. If it's already been paid, is still being retried, or has already been recovered, our recovery engine doesn't take action on it.
What happens the moment a customer pays?
Stripe or Square notifies us as soon as the payment clears, and the recovery campaign is marked off as complete. Any scheduled reminders for that payment stop instantly, and if you've connected Slack or Teams, your team gets the good news in the channel of your choice.
What if I want to leave?
Disconnect from Recoura's settings or revoke access from your Stripe or Square dashboard, whichever you prefer. Either way, our access ends immediately and the connection is forgotten (and any stored Square token is removed). Your account, your customers, and your billing carry on exactly as they were.
Start recovering lost revenue
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